Butt Buffer top cushions have a 30 Day Money Back Guarantee. If you are not satisfied with your purchase, please return the pad including any accessories in good condition within 30 days of your purchase for a full refund of the purchase price of the item.
Butt Buffer top cushions are sold with a full 12 month manufacturers warranty from Smart Products New Zealand Limited.
For warranty items, please call +64 4 210 0321 for a Return Authorisation number and then return the item to:
Butt Buffer
DX Box PA87520,
Wanganui Mid
Whanganui 4500
New Zealand
Once the defective item is received, it will either be fixed or replaced at our discretion.